Here
are some questions to help isolate the problem and help repair the problem you
are experiencing.
Did
the installation have any errors?
When
you run an otadd did you receive any errors?
Were
the directories and files for the device created within \OverTime\data?
Was
a devicexxx.mst (where devicexxx
is the name of the device) file created in \OverTime\cfgs?
Does
devmst and devdtl exist in
the cgi-bin directory of the web server and can you
run them?
Do
you see the device name appear in the OverTime/index.html page after its
refreshed?
Is
there a directory in the web server area called OverTime/devicexxx?
Are
there any files in the OverTime/devicexxx directory?
Windows
Is
the OverTime SNMP Collection Service running?
Unix
Is
the devgetupd daemon running?
Unable
to find your web server…
If
the install could not find your web server, here are the instructions to setup
the CGI-BIN on a Windows 2000 system.
1.
Click Start/Settings/Control panel
2.
Click Administrative Tools/Inernet Services Manager
3.
Click on the '+' beside the name of the web site
4.
Click on 'Default web site'
5.
Menu Action/New/Virtual Directory
6.
Click Next
7.
Enter 'cgi-bin' as the alias click Next
8.
Browse to and enter the directory (probably C:\Inetpub\scripts).
9.
Make sure 'Read', 'Run Scripts" and 'Execute' are all checked.
10.
Click Finish.
Edit
\OverTime\bin\overtime.cfg and make sure that
A.
the directory for the line starting 'cgidir' is cgi-bin like:
cgidir cgi-bin
B.
the directory for the line starting 'webdir' is
C:\InetPub\wwwroot\OverTime\ like:
webdir
C:\InetPub\wwwroot\OverTime\
This
directory should have already been created - please check.